Without prejudice, we may cancel a punch card, membership, or single session purchase immediately on giving notice to a client or member if you are in breach of any Terms and Conditions or Gym Etiquette and Rules.
We may cancel a punch card, monthly membership, or single session purchase immediately should a client or member harass, threaten or abuse our staff, contractors, or other clients or members, maliciously damage our property, or should a client or member commit any illegal act while in Xceed Training Centre.
Xceed Training Centre, staff, and/or contractor will make efforts to notify clients, if contact information was provided, of any class (including Team Training), appointment or nutrition consultation cancellations (due to unforeseen issues, inclement weather etc.) as soon as possible. Class cancellations by Xceed Training Centre, staff, and/or contractor will not reflect on a punch card or any memberships. Appointments cancelled by Xceed Training Centre, staff, and/or contractor will be rescheduled based on the availability of the trainer, contractor or Nutrition Consultant in consultation with the client or member.